For Hiring Managers For Hiring Managers For Hiring Managers

The Hiring Manager’s Complete Guide to Interviewing and Recruitment

EXPLORE

The Hiring Manager’s Complete Guide to Interviewing and Recruitment

EXPLORE

The Hiring Manager’s Complete Guide to Interviewing and Recruitment

EXPLORE

For Hiring Managers

Can You Imagine Them Here?

One-to-one coaching for hiring managers with Jeff Priestley — helping you make every recruitment decision with confidence, evidence and consistency.


Getting Recruitment Right Matters

Most hiring managers learned to interview by being interviewed. They carry into the room a set of instincts shaped by their own experience as candidates — what felt fair, what felt uncomfortable, what seemed to reveal something real. Those instincts are a starting point. But they are not enough.

Research consistently shows that unstructured interviews driven by gut feel are poor predictors of job performance. A poor hire is costly in time, money and team morale. A great hire can transform a team, a department, or an entire organisation.

"The single biggest predictor of a bad hire is an interviewer who trusts instinct over evidence."

Jeff Priestley has spent more than thirty years on both sides of the interview table — coaching candidates to present themselves at their very best, and training hiring managers and selection panels to find and recruit the right people. That dual perspective is rare. It is what makes this coaching so effective.

His book — Can You Imagine Them Here? The Hiring Manager's Complete Guide to Interviewing and Recruitment — and the one-to-one coaching programme built around it give hiring managers a practical, structured and legally sound approach to every stage of the process.


Who Is This For?

  • Hiring managers interviewing for the first time — you have the technical knowledge for the role; this gives you the interview process
  • Experienced managers wanting more consistency — you've interviewed many times but want a more structured, defensible approach
  • HR professionals supporting line managers — a shared framework and language that makes your support far more effective
  • Small business owners without dedicated HR — you recruit when you need to; this makes sure you do it well every time
  • Panel interviewers — consistent scoring, shared understanding, and a debrief process that is evidence-based
  • Anyone who has made a poor hire — and wants to understand what went wrong and how to ensure it doesn't happen again

The Question at the Heart of Every Interview

Every time you interview a candidate, you are asking yourself one question — whether you know it or not:

"Can I genuinely imagine this person doing this job well?"

Can you picture them working effectively with your team? Serving your customers? Solving the problems the role demands? Everything in this coaching programme — every question you design, every answer you probe, every decision you make — is in service of answering that question with confidence and evidence.


What the Coaching Session Includes

Your session lasts three hours and is built entirely around you — your role, your team, your next hire. It is personal, practical and not a generic template.

Stage One — The Diagnostic

Jeff begins by understanding your current recruitment process — the challenges you face, the roles you hire for, and where the process tends to break down. Everything that follows is tailored to your specific situation.

Stage Two — Your Personal Coaching Programme

Working through Jeff's proven hiring manager interview model, you will learn how to design questions that surface real evidence, run each of the four interview stages effectively, read candidates accurately, score objectively and counter the biases that most distort hiring decisions.

Stage Three — Application and Practice

Using your own real roles and scenarios, Jeff works through the material with you in practice — designing your question bank, calibrating what a strong STAR answer looks like, and preparing you to run your next interview with genuine confidence.

The coaching covers:

  • Defining the role clearly before you advertise — outcomes, not just tasks
  • Writing a person specification that is realistic and assessable
  • Shortlisting objectively using criteria, not instinct
  • Building a competency-based question bank mapped to the role
  • Using the STAR framework from the interviewer's perspective — including how to probe for missing elements
  • The four-stage interview model — what is really happening at each stage
  • Calibration — reading the candidate across three channels simultaneously
  • Recognising faked confidence and understated ability
  • Scoring responses objectively using a structured 1–5 matrix
  • Countering the six biases that most distort hiring decisions
  • Running a panel debrief that is evidence-based, not dominated by the most senior voice in the room
  • Legal responsibilities under the Equality Act 2010 — in plain language
  • Making and communicating the decision, giving constructive feedback, and onboarding your new hire effectively

What You Take Away

Every client leaves the session with practical resources they can use immediately and return to for every future hire.

  • The book — Can You Imagine Them Here?
    Jeff's complete hiring manager methodology, covering every stage from role definition to onboarding. Available as a Kindle e-book and also provided with your coaching session.
  • 26 practical worksheets
    Role definition, person specification, shortlisting score sheet, question bank builder, STAR scoring matrix, bias awareness checklist, panel debrief framework, onboarding checklist and more. 
  • Your personal question bank
    A set of 6–8 competency-based questions designed specifically for the roles you hire, mapped to your person specification and calibrated to what a strong answer looks like.
  • A legally compliant framework
    Clear practical guidance on the Equality Act 2010, questions you must never ask, reasonable adjustments, GDPR and record-keeping — so your process is as fair and defensible as it is effective.

What Our Clients Say

"You helped me gain my confidence again in my ability as a manager and gave me techniques for managing interviews in a professional manner " 

— Jay

 

The Book — Also Available Separately

Can You Imagine Them Here? The Hiring Manager's Complete Guide to Interviewing and Recruitment by Jeff Priestley is available now as a Kindle e-book on Amazon.

The book covers every stage of the recruitment process:

  • Before the interview — defining the role, writing the specification, shortlisting fairly
  • Designing questions that surface real evidence, not polished rehearsal
  • Conducting the interview — the four-stage process from the hiring manager's perspective
  • The art of reading the candidate — calibration, faking good and faking bad
  • Assessment and decision making — scoring, bias and the panel debrief
  • Beyond the interview — assessment centres and psychometric testing
  • Legal and ethical responsibilities in plain language
  • After the interview — offers, feedback and onboarding
  • Panel and remote interviewing
  • 26 practical worksheets

Buy on Amazon Kindle →      

***Just enter "Jeff Priestley " in the search bar for this and his other ebooks and paperback versions. 


Face to Face or Online — Your Choice

Jeff offers hiring manager coaching both in person and online, so wherever you are in the UK you can access the same quality of support.

  • Face-to-face — sessions take place in Nottingham at ChangeKey's offices. Ideal if you prefer working in person and want to make full use of video feedback within the session.
  • Online — Zoom or Microsoft Teams — full sessions delivered online, equally effective and accessible from anywhere in the UK. Video feedback is incorporated into the online session.

Sessions are also available for HR teams and groups of hiring managers. Please contact us to discuss your organisation's requirements.


About Jeff Priestley

Jeff Priestley is a Chartered Member of the CIPD, an NLP Master Practitioner, and holds the British Psychological Society Certificate in Personality and Occupational Testing. He is co-founder of The ChangeKey Partnership, a management training and career development consultancy established in 1994 and based in the East Midlands.

He has over thirty years of experience operating at all levels — from front-line to senior management — across a wide range of businesses including public, private, commercial and industrial sectors. In addition to his coaching work, Jeff has tutored on Postgraduate Certificate in Management programmes at the University of Nottingham.

Jeff is the author of two books:

  • An Insider's View of a Winning Interview — coaching candidates to present themselves at their very best
  • Can You Imagine Them Here? — coaching hiring managers to interview well and recruit right

"We have coached literally thousands of people to present themselves at interview in a truthful yet positive light — and successfully demonstrate how they could do the job. And yes, very often winning the interview."
— Jeff Priestley, Chartered MCIPD


Ready to Book Your Session?

If you have a hire coming up — or you simply want to be ready when the right opportunity arrives — get in touch today. Sessions fill up quickly, particularly around peak recruitment periods.

Tel: +44 (0)115 784 8013
Email: info@changekey.co.uk
Web: www.changekey.co.uk
Free 

Being made redundant ranks almost as high as divorce and the death of a family member in the stress tables.

Outplacement and Redundancy Nottingham...

Our team, have at one time or another, been through redundancy and have a personal awareness of the practical and emotional demands placed on individuals.

Redundancy Options...

The Changekey Blog

What AI Actually Means for Your Career — And What It Doesn't
What AI Actually Means for Your Career — And What It Doesn't

By: Jeff Priestley

Barely a week goes by at the moment without a headline warning us that artificial intelligence is about to make whole categories of jobs obsolete. If you believe everything you read, half the workforce will be redundant within a decade and the rest of us will be working for algorithms.

Is your Pension age about to increase?
Is your Pension age about to increase?

By: Jeff Priestley

The answer for many will be YES! The State Pension age for men and women is about to increase to 67 between 2026 and 2028.

The Secret Career Question
The Secret Career Question

By: Jeff Priestley

For a long time now I've been saying to clients that a job, whatever it is, should allow YOU to express who YOU are. Find that role, you will be happy!