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Advanced Communication Skills

Workshop Outline

Everyone needs to be able to communicate effectively. This advanced communication workshop will give a firm understanding of the techniques of Transactional Analysis. It brings the sophisticated tools of the expert to the Line Manager in a simple, practical and understandable way.

Everyone needs to be able to communicate effectively. This advanced communication workshop will give a firm understanding of the techniques of Transactional Analysis. It brings the sophisticated tools of the expert to the Line Manager in a simple, practical and understandable way.

Workshop Content

• Your communicating style.
• Aspects of communication.
• Body Language.
• The Ego States.
• Hidden Agendas.
• Stroking.
• Analysing transactions.

Workshop Objectives

By the end of the workshop, participants will be able to:

• Define communications.
• List the objectives of communications.
• Outline the different areas of Transactional Analysis.
• Avoid the pitfalls of Game
playing.
• Select the most suitable means of communication.
• Have a better Self Image.

Who Will Benefit

All levels of management who need to improve their communication skills so that their ideas are effectively transmitted to their colleagues and subordinate staff.


For more information contact us via 0115 952 3602 or our contact form